About Avenue
The Story Behind The Storefront
Our Story
Protecting What Matters, Every Step of the Way
At Avenue Insurance Brokers our goal has never been simply to make a sale. We take pride in educating our customers, helping them understand their coverage, and making sure they have options. We believe people deserve an insurance agent who listens to their needs and is there for them even after the policy is written.
With 9 years of experience in the insurance industry, our founder, Marleen Vicuña, started Avenue Insurance Brokers around the values of service, education, trust, community and protection.
What Makes Us Different
At Avenue Insurance Brokers, insurance is about more than selling a policy, it's about taking care of our customers from A to Z. That philosophy is at the heart of Avenue Insurance Brokers.
As an independent broker, we have the ability to offer customers multiple insurance options and help find the carrier and coverage that best fits their individual needs and budget. We don't believe insurance should be one-size-fits-all.
Our goal is to create long-term relationships. We want our customers to have an agent they know and trust for years, someone they can call when they have a question, need to make a change, or need guidance through a claim.
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Mission & Values
Why Choose Us?
We serve our customers. We educate our customers. We build relationships.
Personal Service
We take the time to get to know our customers and understand their needs.
Education
We explain coverage and options so our customers can make informed decisions about protecting what matters most.
Choice
We work to provide multiple carrier options instead of simply offering one solution.
Hands-On Support
Our service doesn't end when the policy is sold. We're here to assist with policy servicing, questions, and help navigate the claims process.
Consistency
Our goal is for customers to build a relationship with an agent they can continue working year after year.
Community
Avenue was created to serve the people and commuities around us. That's why we are committed to give back to the community.
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Marleen Vicuña
Owner & Founder
Marleen is the founder of Avenue Insurance Brokers, bringing more than nine years of experience in the insurance industry. She founded the agency with a clear purpose: to create an insurance experience centered around service, education, trust, community, and protection.
Throughout her career, Marleen has seen how important it is for clients to not only have insurance, but to truly understand their coverage and feel confident in the decisions they make. Her approach is focused on taking the time to listen, explain available options, and help each client find coverage that fits their individual needs.
At Avenue Insurance Brokers, Marleen is committed to building lasting relationships rather than simply selling policies. She believes great service means being there for clients beyond the initial quote - whether they have questions, need to make changes, or simply want someone they can trust to guide them through their insurance options.
As a local business owner, Marleen is proud to serve families, individuals, and businesses throughout California while maintaining the personal, community-focused service Avenue Insurance Brokers was founded on.
Her goal is simple: to help protect what matters, every step of the way.
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